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Tagless SuppliesInside Sales Manager
We are seeking a motivated and experienced Inside Sales Manager to build, lead and manage our inside sales team, with a strong focus on driving growth in our aftermarket consumable business. This role is responsible for increasing sales of consumable products, optimizing sales processes, and supporting the success of the sales team. The ideal candidate has a proven track record in sales leadership a deep understanding of aftermarket consumables, and a results-driven mindset.
Key Responsibilities:
- Sales Leadership: Build, lead, manage, and grow a team of inside sales representatives to meet and exceed sales quotas, with an emphasis on expanding our aftermarket consumable business.
- Growth of Aftermarket Consumables: Develop targeted sales strategies to drive the growth of aftermarket consumable product lines, identifying opportunities to increase repeat sales and customer retention.
- Strategy Development: Implement sales strategies to improve customer acquisition, increase revenue from aftermarket consumables, and penetrate new customer/markets.
- Performance Monitoring: Track team performance using sales metrics, CRM tools, and reports to ensure consistent achievement of goals.
- Training & Development: Provide ongoing training, mentorship, and development to sales representatives, particularly in the area of consumable products.
- Customer Engagement: Oversee and participate in direct interactions with customers to understand their aftermarket needs, resolve issues, and maintain long-term relationships.
- Process Optimization: Identify opportunities to streamline sales processes, improve efficiency, and enhance the customer experience, specifically for consumables.
- Collaboration: Work closely with marketing, product, and customer success teams to align sales efforts with broader company objectives and ensure a seamless customer journey for aftermarket sales.
- Forecasting: Provide accurate sales forecasts and pipeline management to guide the company’s revenue planning, with a focus on consumable product lines.
- Market Insights: Stay up-to-date on trends in the aftermarket consumable space, including competitor activities and customer preferences, to adapt the sales approach accordingly.
- Reporting: Prepare and present regular sales reports to senior management on team performance, challenges, and areas of opportunity, especially within the consumables segment.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field (preferred).
- 5+ years of experience in inside sales or a similar sales leadership role.
- Proven track record of meeting or exceeding sales targets in a fast-paced, competitive environment, particularly in aftermarket consumables or a related sector.
- Strong leadership and team management skills with experience in coaching and developing sales talent.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM systems (e.g., Salesforce, HubSpot, InFore and SyteLine) and other sales tools.
- Ability to analyze data, forecast sales, and make data-driven decisions, especially in the consumables market.
- Strong problem-solving skills and ability to thrive in a dynamic environment.
- Ability to work collaboratively with cross-functional teams.
- Experience with managing remote or distributed teams is desirable.