About Inkcups Now

Pad Printing, Screen Printing & Inkjet Printing Supplier

Inkcups Now (ICN) is a specialty manufacturer that provides the highest quality supplies, equipment, and technical support for the pad printing and screen printing industries. ICN has a complete product line of aggressively priced screen and pad printing supplies and equipment, supported up by one of the most knowledgeable technical groups in the marketplace.

"We try to hire the most professional, knowledgeable people in the screen and pad printing industry so that we are in a position to understand and solve customer problems. We feel that customers like to work with us because we offer strong technical support and have the finest quality products that are delivered on time." - Benjamin Adner, President Management Team

	Ben Adner - President With over 20 years in the pad printing/screen printing industry and 3 major industry patents, Ben attempts to find innovative solutions to pad printing and screen printing issues. His Mechanical Engineering and MBA degrees are applied daily to move ICN forward with new products and strategic relationships.
	Mike Bissel - Vice President With over 30 years in pad printing experience, Mike's customer focus and wealth of experience in manufacturing, customer service and product management are a foundation to build the business and keep customers happy.
	Bob Taylor - Production Manager With over 17 years of experience and hundreds of machine installations, Bob has seen it all in pad printing and screen printing. His attention to detail and technical skills are integral to the manufacturing of ICN products. Bob works very hard day by day to ensure that ICN’s products are manufactured to be the best and leave for their destination on time. Bob is the person who does not go home until all scheduled orders, including the last-minute urgent ones, are ready and on their way to the customers.
	Elaine Brown - Office Manager After 10 years in the Garment industry as a Sales Manager and Senior Buyer, Elaine brings her business savvy, organizational and people skills to help run a smooth operation.
	Paul Strunk - National Sales Manager As National Sales Manager, Paul is focused on promoting teamwork, organization, and strong customer relationships to the ICN Sales Team. Paul has managed one of the largest ICN sales territories for the last 6 years. His dedication, drive, and tenacity have proven to be successful in the decorating industry. With his background in the US Navy as an Underwater Weapons Expert and the 14 years of industry sales experience, Paul is committed to leading the ICN Sales Team to be the best and brightest in the decorating industry.
	Ian Bedford - Northeast States Sales Manager As Northeast Sales Manager, Ian brings his 20 years of experience in the Promotional Products industry as a Pad Printer, Laser Engraver, Digital Artist, Offset Printer and Inside Sales Manager. Ian enjoys helping our customers solve problems with his hands on approach using the many innovative solutions offered at ICN.
	Scott Roy - Western States Sales Manager As Western States Sales Manager, Scott brings two decades of sales and marketing experience to Inkcups Now. Scott's dedication to customer service, technical skills and "can do" attitude are an important anchor for establishing a strong Inkcups Now West Coast Office. Scott's goal is to increase ICN's growing presence on the West Coast and to do what is necessary to make doing business with ICN easy.
	Ray Murphy - Canadian Sales Manager As Canadian Sales Manager, Ray brings more than two decades of success in pad and screen printing industry. With 16 years of sales experience in Canadian market, more than 500 machines installed and over 100 training seminars held, Ray is an industry professional who is dedicated to customer satisfaction and is the foundation for building a strong Inkcups Now Canada office.
	Victor Uzarraga - Southwestern Office Victor contributes 15 years of experience running screen printing and pad printing production. He knows printing machines to the extent that he is able to build them himself! In addition, Victor is bilingual and readily provides technical support in both English and Spanish to all company's customers.
	Chris Jaeger - ICN-Honduras Office Chris runs ICN-Honduras as the application specialist for pad printing and tagless printing as well as a salesperson. Chris received his bachelors degree in mechanical engineering from Georgia Tech and has over 15 years of experience in tech support and applications for the offset, screen and garment printing industries. Chris speaks three languages: English, Spanish and Japanese.
	Paul Conley - Laser Department Manager Having dealt with machinery for over 18 years, Paul is highly proficient in building and adjusting laser systems to customer's unique needs as well as installing and tuning-up inkjet systems. With dozens of machines and fixtures constructed, engineered, and serviced, Paul is an irreplaceable asset to ICN laser and inkjet operations.
	Pete Baxer - Chief Ink Specialist and Tech Support Manager As the head of ICN Ink Department, Pete brings 8 years of experience in pad printing. Having worked as the production manager for a promotional products company, Pete understands the demands of a pad printing operation. This unique experience enables him to go that extra mile to ensure that every customer achieves the best imprints in the most efficient manner. It is not rare that Pete takes ink tech support calls well after hours so that the customers can enjoy uninterrupted production.
	Derek LaChance - Art Dept. Manager/ Laser and Inkjet Technician Derek has a degree in Graphic Arts and over 7 years of experience working with Corel Draw, Adobe Illustrator and Photoshop, RasterLinkPro and other artwork software. This allows Derek to effectively help customers with the artwork used in laser engraving and plate making. And his extensive experience with laser and inkjet systems enables him to guide customers through the rest of the steps of laser etching and inkjet printing.
	Gregory Harwood - Graphic Artist/ Laser & Inkjet Technician Greg has been working in the graphic design business for the past 6 years and has a degree in graphic design. His duties include designing graphics for printing and tech support for our laser and inkjet machines. In addition, Greg makes custom plates and fixtures based on customer specifications. Ask Greg any questions about our solvent inkjet, he knows everything!
	Bonaventure "B" Mutuku - Controller / IT Manager Bonaventure (aka "B") holds a BA in Accounting and is currently pursuing an MBA. His knowledge and 6 years of experience in this field help ICN be well-organized and move forward. Being exceptionally well-versed in information technology, Bonaventure also oversees company's networks and order management system as well as other parts of technical infrastructure. Bonaventure's outstanding resourcefulness and work ethic make him a precious asset to the company.
	Colleen Strunk - Accounting Colleen has been with Inkcups Now for 5 years as a vital part of our accounting department. Having worked previously as an office manager, she brings 9 years of experience to the day-to-day activities by handling the company's collections, accounts receivable and accounts payable. Her excellent work ethic and product knowledge also makes her a perfect fit for managing our customer service for the Midwest Region.
	Elizabeth Nicholson - Accounting and Shipping Liz handles the day to day invoicing, shipping and reporting. In addition, she provides customer service. Her knowledge of ICN products and procedures coupled with friendly attitude helps ICN build and maintain strong customer relations. …And in between calls, reports and shipping, Liz makes the office laugh with her unstoppable wit. She is also one of the people who does not go home until all urgent orders that have to ship, actually ship.
	Tracy Kaminski - Customer Service Tracy is our dedicated customer service specialist - “dedicated” in the sense that she really cares! Prior to ICN, Tracy has been working in customer service in the automobile industry for 8 years. She receives and enters all orders as well as handles shipping. Her advanced organizational skills and friendly service make contacting ICN an enjoyable experience. We are very fortunate to have Tracy on the ICN team.
	Maria Savelyeva - Marketing Manager As Marketing Specialist, Maria contributes promotion and search engine optimization skills. Her MBA degree and 6 years of marketing experience help in revealing to the world ICN's strong points that put the company ahead of its competition.
	Sean Metzler - Pad Department Manager As Printing Pad Department Manager, Sean brings 9 years of experience of working with silicone. Sean created our signature pad formulations and keeps working to improve the mix. Like Tyler, Sean personally oversees each order to ensure a quality product and a short wait time, contributing to customers' trust and ICN's good fame.
	Tyler Rybicki - Plate Department Manager For the past 4 years Tyler has been a cornerstone of ICN plate production process. He comes with a background in sales, which may explain his unique understanding of what customers expect when they order our product. Tyler is focused on end product quality and he personally inspects every order, which turns into one of the main vehicles of success for ICN and its clients.
	AJ Hill - Plate Production With over 4 years prior experience in the plate making industry, AJ helps ICN provide customers with the highest quality plates available on the market today. AJ’s duties include cutting and laminating of plates as well as quality control over all plate shipments.
	Thomas Applin - Shipping Supervisor As a Shipping Supervisor, Thomas works hard every day to make sure that ICN customers get the items they order on time. Thomas is certified in IATA and hazardous material handling. His duties include shipping and receiving of consumables, maintaining inventory and pad printer machine set up (testing and prepping) and shipping.